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FAQs

A banner displaying five OGX® hair care products

General Information

OGX® products can be found in most major retailers and online. Please visit our Where to Buy page to find a retailer near you.

OGX® shampoos and conditioners are free from sulfated surfactants which is clearly marked on the front and back label.

Prices vary by product as well as by store and country.

All shampoos and conditioners are formulated without sulfated surfactants and parabens.

Yes, OGX® products are pH balanced.

  • OGX® Shampoos: between 4.0-6.5

  • OGX® Conditioners: between 3.5-6.0

  • OGX® Body Washes: between 6.0-7.0

  • OGX® Lotions: between 6.5-7.5

We do not conduct animal testing in the research or development of our cosmetic products. We believe that our cosmetic products can be validated as safe and effective without compromising animal welfare.

Some of our current lines contain or could potentially contain wheat and/or Hydrolyzed Wheat Protein (Gluten):

  • OGX® Thick & Full Biotin & Collagen Shampoo

  • OGX® Thick & Full Biotin & Collagen Conditioner

  • OGX® Extra Strength Extra Volume + Biotin & Collagen Shampoo

  • OGX® Extra Strength Extra Volume + Biotin & Collagen Conditioner

  • OGX® TeaTree Mint Extra Strength Scalp Treatment

While we strive to keep ingredient lists as accurate as possible, we cannot guarantee that these lists are complete, reliable, and up-to-date. Please refer to the ingredients list on the product packaging for the most accurate list of ingredients.

OGX® has a variety of products and collections to help you look your best! Feel free to browse our products by your hair type, hair benefit or even your mood to help you decide which OGX® product best suits your need or desired look. You can also mix and match our products for added hair benefits.

You can be assured that personal information collected through this site is secure. Please read our Privacy Policy to learn more.

The health and safety of the people who use our products is our top priority. We carefully select ingredients to ensure the safety and performance of our products and include a list of ingredients used on the product’s label.

Our Safety & Care Commitment means that every product is carefully reviewed and evaluated against internationally recognized standards. It also includes a rigorous safety assurance process designed to meet or exceed industry and regulatory standards for personal care products.